Hammock Shelter with Mosquito Net & Sunshade

Shipping

This item is shipped directly by our supplier, and the postage cost is free on this item.

Delivery time is normally 5 to 10 working days for this item.

We ship to the UK mainland predominantly. However, we can ship internationally on request.

30 day Returns & Exchanges

Wylie's Outdoor World's owner, Drew, handles all returns and exchanges personally.

We offer a 30-day (from the date of purchase) returns and exchange policy. You may return most new, unopened, unworn, and unused items within 30 days of your order date for a refund or exchange. However, you must contact us within 14 days to inform us. (Some items in our store are non-returnable) such as used batteries, and underwear, for example. We must be able to resell a product again as brand new.

How to request a return

If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu, and click the Return Item(s) button. Please let us know if you would prefer a refund or an exchange. Drew will confirm your selection and send you an invoice (If applicable for exchanges) and await your return to arrive with us.

Refunds

You should expect to receive your refund within one week of us receiving your return.

Refund Processing Times

Please allow Drew 3 to 5 days to process your returns or exchanges. However, the "turnaround" time is often faster than this.

Piece of Mind

Our owner, Drew, has over 20 years of experience in e-commerce, warehouse management, logistics, and order fulfillment. You are in good hands. We promise a quick resolution if you need our support.