Frequently Asked Questions

Answer all of your questions

01.Purchases & Refunds

Why won't my payment go through?

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How do I get a refund?

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How do I redeem a coupon?

Simply add your coupon code in the text field marked "discount code" at checkout.

What Shipping Methods Are Available?

We have a number of different services available. Depending on what size and weight the item is we will use the best cost effective service for each weight class. Our Standard Shipping time is 3 to 5 working days, however we often find that parcels arrive within 48 hours to UK Mainland and we can offer customized shipping on request for next day, and worldwide shipping if required.

02.Making Courses

Changing account name

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How do I change my password?

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How Do I Place an Order?

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How do I unsubscribe from Campus e-mails?

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What Shipping Methods Are Available?

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Do I Need A Account To Place Order?

Missing mobile purchase

If you purchased a course on iOS or Android, it's possible that the course was not registered to your account. Please email your purchase receipt to helpyou@educo.com.

Multiple e-mail accounts

If you use multiple e-mail accounts, or have a Facebook or Google account, try logging in with the associate e-mail addresses.

03.Payment Infomartion

What Payment Methods Are Accepted?

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How do I change my password?

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Is Buying On-Line Safe?

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What Shipping Methods Are Available?

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